Graham Roberts-Phelps is a native speaker and is living near London. He is a specialist trainer and presenter in sales skills, customer service, and personal productivity. Previously a top-performing IT and solutions sales professional and sales manager and marketing director, he now works as a consultant with many large organisations developing people at all levels to achieve higher standards of performance.

In addition he has written over twenty books published in several different countries. Educational achievements include a DIM diploma in Marketing and NLP master trainer level.

His training style focuses not on just explaining new ideas or developing new skills, but also on motivating people to use them and develop themselves as individuals.

Shortlist of Publications

• 50 Brain-Teasers
• 50 ways to Liven Up Your Meetings
• Brain Teasers for Trainers
• Companies don’t succeed - people do!
• Customer Games for Trainers
• Flip-Chart Games for Trainers
• Health and Safety Games for Trainers
• Telephone Tactics
• Working Smarter
• Sales Games for Trainers
• Training Event Planning Guide

References

“Good show! I enjoyed the course and there was plenty of humour in the learning process.”

“Graham was very approachable and always had time for every delegate.”

“I found it very motivating with lots of practical suggestions.”

“Excellent presentation, kept my attention all the way through the seminar.”

“It was very effective and an interesting presentation, I enjoyed it immensely.”

“Trainer excellent - I think I’ve learnt some extremely useful strategies.My expectations were exceeded and I was absorbed, entertained and motivated. The course has given me the motivation to organise, prioritise and therefore achieve.”

“Very thought provoking, very positive about doing things better"